18020 - Extreme Networks (12-31-24) DISCONTINUED *see notes* | Aztek Computers
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SKU: B4W9DUFHRP |  Mfg. Part: 18020  |  0 Reviews  |     Share Make an offer

18020 - Extreme Networks (12-31-24) DISCONTINUED *see notes* Contact Center Interaction Viewer

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$6,321.76  $8,534.38

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Product Overview

The Extreme Networks 18020, also known as the Contact Center Interaction Viewer, was a solution for monitoring and analyzing customer interactions within a contact center environment. It provided tools to review call recordings, screen captures, and other interaction data to identify trends and areas for improvement.

This product has been discontinued, and users are advised to refer to the accompanying notes for migration or alternative solutions.

Technical Specifications

  • Product Name: Contact Center Interaction Viewer
  • Part Number: 18020
  • Manufacturer: Extreme Networks
  • Status: Discontinued (as of 12-31-24)

Product Details

  • Manufacturer:
  • Model Number:
  • Condition:
  • Weight:
  • Dimensions:
  • Updated:
  • Added:
  • Extreme Networks
  • 18020
  • New
  • 0.9 lbs
  • 5 X 5 X 5
  • Oct 18, 2026
  • Dec 30, 2025
Product Identifiers: Brand: Extreme Networks • Part #: 18020 • Category: Caller ID Devices

18020 - Extreme Networks (12-31-24) DISCONTINUED *see notes* Contact Center Interaction Viewer

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$6,321.76