The Dell EMC Premium Service Plan offers comprehensive coverage for your hardware upgrade. This extended service agreement includes both parts and labor for a 2 Node Upgrade.
With a duration of 1 year, customers benefit from on-site support available 24/7, ensuring minimal downtime.
The service commitment guarantees a rapid response time of just 4 hours to address any issues that may occur.
| Extended service agreement | 1 year |
|---|---|
| On-site support | 24/7 availability |
| Rapid response time | 4 hours |