24x7x365 Availability: Around-the-clock technical assistance available every day of the year.
Prioritized Case Handling: Expedited response and resolution for critical issues with defined Service Level Agreements (SLAs).
Expert Technical Engineers: Direct access to highly skilled support engineers specializing in Cohesity products.
Multi-Channel Support: Reach support via phone, web portal, or email for convenience.
Software Updates & Patches: Access to all major and minor software releases, updates, and hotfixes to ensure optimal performance and security.
Comprehensive Knowledge Base: Full access to Cohesity's online support portal, documentation, knowledge base articles, and troubleshooting guides.
Severity Level Definitions: Clear guidelines for classifying issues (e.g., Critical, High, Medium, Low) to ensure appropriate resource allocation.
Target Response Times: Specific targets for initial response based on severity level (e.g., under 30 minutes for critical issues, within 1 hour for high-priority issues).
Product Details
Manufacturer:
Model Number:
Condition:
Weight:
Dimensions:
Updated:
Added:
COHESITY
CS-PSP-NRHW-PXG2-100
New
5 lbs
5 X 5 X 5
Apr 25, 2026
Dec 30, 2025
Product Identifiers:
Brand: Cohesity •
Part #: CS-PSP-NRHW-PXG2-100 • Category: Installations & Support