Microsoft BCA2B8A75580 D365 Customer Service Routing Add-on | Aztek Computers
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SKU: DA4VUO1RSR |  Mfg. Part: BCA2B8A75580  |  0 Reviews  |     Share Make an offer

Microsoft BCA2B8A75580 D365 Customer Service Routing Add-on

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$699.27  $944.01

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Product Overview

The D365 Customer Service Unified Routing Add-on enhances the customer service experience by ensuring that service requests are routed to the right agents based on their skills, availability, and workload. This add-on integrates seamlessly with the Dynamics 365 ecosystem, providing a robust solution for managing complex customer service scenarios.

With intelligent routing capabilities, organizations can improve response times, increase customer satisfaction, and optimize resource allocation. Leverage the power of AI to elevate your customer service operations with this essential add-on.

Technical Specifications

  • Intelligent routing based on agent skills
  • Real-time availability checks for optimal assignments
  • Advanced workload management
  • Seamless integration with Dynamics 365
  • Customizable routing rules
  • Enhanced reporting and analytics on service performance

Product Details

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  • Microsoft
  • BCA2B8A75580
  • New
  • 0 lbs
  • 0 X 0 X 0
  • Jul 11, 2026
  • Jul 02, 2022
  • NN
Product Identifiers: Brand: Microsoft • Part #: BCA2B8A75580 • Category: Manuals & Resources
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$699.27