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| Product Type | Software license add-on/subscription for Avaya Call Management System (CMS). |
|---|---|
| Purpose | Provides connectivity and integration capabilities with Avaya CMS. |
| Functionality | Enables external applications or systems to access and exchange data with Avaya CMS, often for reporting, analytics, or workflow integration. |
| Prerequisites | Requires an existing and operational Avaya Call Management System (CMS) installation. |
| Licensing Model | Typically based on a per-user or per-resource metric, as indicated by the 'PR UR' in the product description. |
| Benefit | Extends the value of Avaya CMS by allowing third-party applications or custom solutions to leverage CMS data. |
