Automated System Monitoring: Continuous monitoring of Avaya system health, performance metrics, and critical events across your Avaya environment.
Customizable Alerting: Configurable thresholds and triggers for various system parameters, allowing for tailored notifications based on criticality and impact.
Multi-Channel Notifications: Alerts delivered via preferred communication channels, typically including email and potentially SMS or dedicated support portals.
Detailed Notification Content: Provides specific information about the detected issue, including system context, potential causes, and recommended next steps or links to knowledge base articles.
Proactive Issue Identification: Designed to detect potential problems (e.g., performance degradation, component failures, security vulnerabilities) before they escalate into service-impacting incidents.
Reduced Downtime: By enabling early detection and rapid response, the service aims to minimize unexpected outages and service disruptions.
Enhanced Operational Efficiency: Frees up IT staff by automating routine monitoring tasks and providing actionable insights, allowing them to focus on strategic initiatives.
Integration with Avaya Support: Often part of broader Avaya support packages, facilitating quicker escalation and resolution by Avaya support teams when required.
Product Details
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Avaya
404169
New
0 lbs
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Apr 25, 2026
Dec 30, 2025
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Product Identifiers:
Brand: Avaya •
Part #: 404169