AL SmartTAP Voice Analytics provides advanced analysis of recorded conversations, offering insights into customer sentiment, agent performance, and compliance adherence. This monthly subscription covers voice analytics for 10 recording users, specifically tailored for deployments of 500 or more users and a minimum contract duration of 36 months. It enables organizations to leverage AI-powered analytics to improve communication quality and operational efficiency.
ALST/10U/VA/500+/M36 - Audiocodes Monthly fee for AL SmartTAP Voice Analytics for 10 recording users when ordering 500 a