One-time Integration and setup fee for Live Pro for MS Teams per customer project using shared SBC hosted by AudioCodes. Applicable for project solutions not requiring on-prem products from AudioCodes. Service includes: - project manager for coordination (including product shipment, roles and responsibilities, managing 3rd parties), reporting, and problem resolution/escalation - creation of Customer Interface Document (defines mutual process, alarm action matrix, escalation matrix, notification contacts/matrix, etc.) - onboarding to ongoing managed service
Technical Specifications
Product: Audiocodes
Part Number: AL-PROU-S-INTG-FEE
Description: Integration fee for Live Pro for MS Teams for multi-tenant solution completely hosted in the cloud by AudioCodes.
Requirement: Must be included for first-time setup of AudioCodes Live Pro.