1800-0221-2 - Computer Instruments AGENT CLICK-TO-DIAL

AGENT CLICK-TO-DIAL, Agent Click-To-Dial (Web) provides a simplified web-based preview dialer interface for manually triggering out-calls to a list of contacts through a central PBX. Imported contact lists can be single or multi-number and contact information can be presented on the agent interface screen. Agents reported call dispositions are included in campaign reporting. Allows Message to be dropped onto a recording device therefore letting the Agent continue with calling campaign. Requires TSAPI or TAPI CTI licenses.