| Product Description | Avaya Application Enablement Services (AES) TSAPI Software Development Kit (SDK) Media. |
|---|---|
| Purpose | Facilitates the development of Computer Telephony Integration (CTI) applications that interact with Avaya Communication Manager through the Avaya AES server. |
| API Supported | TSAPI (Telephony Service Application Programming Interface). |
| Version | Release 8.1.3. |
| Operating System (SDK Environment) | Designed for 64-bit Linux development environments. |
| Key Functionality | Enables programmatic control and monitoring of telephony events, call processing (e.g., make call, transfer, conference, hold), and agent state management. |
| Components Included | Typically comprises necessary libraries (e.g., .so files), header files, API documentation, and sample code to assist developers. |
| System Prerequisites | Requires connectivity to an Avaya AES 8.1.3 server and an underlying Avaya Communication Manager system for application deployment and operation. |