SKU: AJN7N4R83H |  Mfg. Part: ACTS24X7-MTGS_S8/YR  | 
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ACTS24X7-MTGS_S8/YR - Audiocodes SUPPORT CONTRACT ACTS 24X7

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$121.05  $163.42
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Product Overview

SUPPORT CONTRACT ACTS 24X7

Technical Specifications

  • 24x7x365 Technical Support: Access to Audiocodes expert technical support engineers around the clock, every day of the year.
  • Software Updates & Upgrades: Includes access to all software maintenance releases, bug fixes, patches, and major version upgrades for covered Audiocodes products.
  • Prioritized Issue Resolution: Defined Service Level Agreements (SLAs) for response and resolution times, with priority given to critical (Severity 1) issues.
  • Hardware Return Material Authorization (RMA): Streamlined process for hardware repair or replacement, often including advanced replacement options (e.g., next business day shipping) for covered hardware components.
  • Online Support Portal Access: Full access to the Audiocodes support portal, knowledge base, technical documentation, and self-service tools.
  • Remote Diagnostic and Troubleshooting: Support personnel can provide remote assistance to diagnose and resolve issues.
  • Designed for Microsoft Teams Gateway Solutions (MTGS): Tailored support for Audiocodes products deployed in Microsoft Teams environments.
  • Annual Contract: Support services provided on a per-year basis.

Product Details

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  • Model Number:
  • Condition:
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  • Audiocodes
  • ACTS24X7-MTGS_S8/YR
  • New
  • 0 lbs
  • 0 X 0 X 0
  • May 21, 2026
  • Dec 30, 2025
  • CN
Product Identifiers: Brand: Audiocodes • Part #: ACTS24X7-MTGS_S8/YR • Category: Technical Support

ACTS24X7-MTGS_S8/YR - Audiocodes SUPPORT CONTRACT ACTS 24X7

Reviews for Audiocodes ACTS24X7-MTGS_S8/YR

$121.05