Service Type: ExtremeWorks Premier Technical Assistance Center (TAC) & Operating System (OS) Support
Coverage: Comprehensive support and software maintenance for an associated Extreme Networks product, likely related to the '4120C' series or platform.
Technical Assistance: Provides access to Extreme Networks' expert Technical Assistance Center (TAC) engineers for troubleshooting, problem diagnosis, and resolution of product issues.
Software Updates: Entitlement to major and minor software releases, security patches, bug fixes, and maintenance releases for the covered operating system.
Support Channels: Typically includes phone support and web portal access for incident management and resource access.
Service Level: "Premier" generally indicates an elevated level of support, often including enhanced response times and higher priority for critical issues compared to standard support tiers.
Duration: Typically a 1-year service contract, as often implied by the '-1' suffix in Extreme Networks part numbers (specific duration should be confirmed with official Extreme Networks documentation).
Knowledge Base: Access to Extreme Networks' online knowledge base, documentation, and technical resources for self-service support.
Product Details
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Extreme Networks
98000-4120C-1
New
0.9 lbs
5 X 5 X 5
May 30, 2026
Dec 30, 2025
US
Product Identifiers:
Brand: Extreme Networks •
Part #: 98000-4120C-1 • Category: Operating Systems
98000-4120C-1 - Extreme Networks EWP PREMIER TAC & OS 4120C-1