IT procurement since 1997
Business, government & education accounts
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Condition: New
NetIQ Identity Manager Support offers comprehensive technical assistance specifically for users of the Standard Edition. This renewal package is ideal for academic institutions, providing robust support for an inactive user under a Volume License Agreement (VLA).
Features include around-the-clock access to phone consulting, ensuring that expert help is available whenever needed. The support commitment includes a rapid response time of just 1 hour, enhancing operational efficiency and minimizing downtime.
