NetIQ Identity Manager Integration Module for Help Desk offers comprehensive technical support specifically designed for academic institutions. This initial support package provides 24x7 access to expert consulting services via phone, ensuring that users can efficiently manage their identity management needs.
The support covers one user for a duration of one year, with a guaranteed response time of just one hour for any inquiries or issues that may arise.
Micro Focus 877-006910-I-V09 NetIQ IDM Help Desk Support