This support plan offers comprehensive technical assistance for the NetIQ Access Manager, designed specifically for academic institutions. It includes support for one inactive user and provides access to consulting services via phone.
The initial support is valid for one year and is available 24x7, ensuring help is always at hand. The response time for any queries is guaranteed within one hour, allowing for quick resolution of issues.
Micro Focus 877-006659-I-V09 NetIQ Access Manager Support Plan