| Service Type | Premier Next Business Day (NBD) Onsite Support Renewal |
|---|---|
| Duration | 2 Years |
| Covered Product | Broadcom BR-7840 Series |
| Service Level Agreement (SLA) | Next Business Day Onsite response for critical hardware issues |
| Support Includes | Hardware replacement, technical phone support, access to software/firmware updates |
| Priority | Premier level support often indicates priority queuing and access to experienced engineers |
| Delivery Method | Onsite technician dispatch |