Service Level: 6-Hour Call-to-Repair. This service level aims to resolve your hardware issue within 6 business hours from the time the service call is initiated.
Service Type: A combination of Customer Replaceable Unit (CRU) and Onsite Service.
Customer Replaceable Unit (CRU) Support: For parts designated as CRU, Lenovo will dispatch the necessary part for customer self-installation, adhering to the 6-hour resolution target.
Onsite Service: For non-CRU parts or when onsite assistance is required, a certified technician will be dispatched to your location to perform the repair, adhering to the 6-hour resolution target.
Coverage: Includes parts and labor for qualifying hardware defects.
Nature: This is an add-on service, typically an upgrade to an existing base warranty to enhance the service level and response time.
Product Details
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LENOVO
5WS7B99951
New
5 lbs
5 X 5 X 5
Apr 25, 2026
Dec 30, 2025
NN
Product Identifiers:
Brand: Lenovo •
Part #: 5WS7B99951
