Lenovo Essential Service + YourDrive YourData - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 7Z62CTO4WW
Technical Specifications
Service Type: Lenovo Essential Service + YourDrive YourData
Service Duration: 3 Years
Lenovo Essential Service Features:
Prioritized call routing for faster support access.
Advanced technical support from skilled technicians.
Single point of contact for end-to-end case management.
Aimed at reducing downtime and improving productivity.
YourDrive YourData (YDYD) Features:
Allows customers to retain their defective hard drives or SSDs when a replacement is provided under warranty.
Ensures data privacy and compliance by preventing sensitive data from leaving the customer's control.
Eliminates the need for customers to physically destroy drives or manage data wiping services.
Applies to the original drive shipped with the system.
Coverage: Extends service benefits for eligible Lenovo devices.