This is a 3-year Lenovo Onsite Service and Support contract for select devices, specifically for the System Operations & Security Information and Event Management (SIEM) solution with 10 devices and 30 days of response time. It ensures prompt and professional technical assistance for your Lenovo infrastructure.
This service aims to minimize downtime and maximize the efficiency of your SIEM deployment by providing expert support and rapid on-site resolution for any hardware or software issues encountered.
| Product Type | Lenovo Onsite Service & Support |
|---|---|
| Duration | 3 Years |
| Service Area | SOC OWNSIEMRONT (System Operations & Security Information and Event Management) |
| Device Count | 10 Devices |
| Response Time | 30 Days |