IT procurement since 1997
Business, government & education accounts
Special Order
Ships in 1-2 weeks
Condition: New
| Service Type | Avaya Essential Support Service (ESS) with Unified Access (UA) |
|---|---|
| Product Covered | Avaya IP Office System (categorized as C190 for this service agreement) |
| Support Coverage | Call/Device On-Site Support |
| Service Hours | 8 hours a day, 5 days a week (8x5) |
| Agreement Duration | 3 Years |
| Billing Cycle | Monthly |
| Key Features (Typical for ESS) | Includes software updates and upgrades, remote technical assistance, access to Avaya's self-service portal, and on-site hardware support for covered components. |
