| Product Type | Software License for Avaya Agent Workspace |
|---|---|
| Part Number | 350216J |
| Description | SA PREF C/D WRKSPC R3 W/CCM AGT 1YMO |
| License Model | Per Agent (user-based) |
| Core Functionality | Preferred Contact Center/Collaboration Desktop Workspace |
| Integration | Includes Communication Manager (CCM) Agent capabilities |
| Version/Release | Release 3 (R3) |
| Subscription/Support | 1-Year Maintenance/Software Assurance (1YMO) |