IT procurement since 1997
Business, government & education accounts
Special Order
Ships in 1-2 weeks
Condition: New
The Avaya Enhanced Call Center Agent Training Program is designed to equip agents with the essential skills and knowledge needed to excel in high-performance call centers. This program covers various aspects of customer interaction, technology usage, and effective communication techniques.
Participants will learn how to handle customer inquiries efficiently and improve overall satisfaction levels, contributing to a more successful call center operation.
