Veritas 24x7 Support is designed for customers utilizing the APTARE IT Analytics Standard Edition Backup Manager. This offering provides comprehensive technical assistance for optimal backup management in a secure environment.
Includes support for:
On-Premise license for 1 backup unit.
Government Compliance (GOV) and General License Program (GLP).
Case Management for US Citizens / US Soil.
Phone consulting available.
24/7 availability with a response time of 30 minutes.
Technical Specifications
24x7 access to technical support.
Quick response time of 30 minutes.
Specialized support for government-compliant users.