Veritas Essential Support offers comprehensive technical assistance for users with a renewal plan. This service is tailored for Veritas Backup Exec Gold, ensuring robust support for on-premise licenses, specifically designed for academic institutions.
This plan covers 1 front-end TB and accommodates 16-25 licenses. It includes 24x7 support with a guaranteed response time of 30 minutes, along with access to phone consulting for any immediate technical needs.
Veritas 20693-M0287-24 Essential Support Renewal