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Veritas Premium Support Services provides comprehensive technical support for Veritas NetBackup Enterprise Server. This on-premise license covers one server and is specially tailored for academic institutions.
With a Tier 1 ALP package, users receive dedicated phone consulting for five years, ensuring expert assistance is available 24/7. The response time for urgent issues is guaranteed at 30 minutes, enhancing operational uptime and reliability.
Veritas 14396-M2-28 Premium Support Services
