Veritas Enterprise Vault Support offers comprehensive technical assistance for your Enterprise Vault Extensions. This support is designed for on-premise environments with a capacity of 1 TB, ensuring that you receive expert guidance and prompt resolutions.
Our support includes:
The Veritas Enterprise Vault Support, part number 13960-M1-2C, provides technical assistance for organizations utilizing Enterprise Vault Extensions in an on-premise environment. This offering is designed for businesses managing up to 1 TB of data within their Enterprise Vault system. It addresses the need for reliable, expert support to maintain operational continuity and resolve technical issues efficiently. The service includes corporate-level support, case management tailored for US Citizen and US Soil clients, and phone consulting. With 24x7 availability and a guaranteed 30-minute response time, this support package aims to minimize downtime and ensure prompt resolution of critical incidents over a three-year period. It is suitable for IT departments requiring dedicated, high-tier support for their Veritas Enterprise Vault infrastructure.
This support specifically covers Veritas Enterprise Vault Extensions. It provides technical assistance for issues related to these extensions within your on-premise deployment.
This support is designed for on-premise environments with a license capacity of 1 TB. It provides technical assistance for Enterprise Vault Extensions within this specified data limit.
The service guarantees a response time of 30 minutes. This ensures prompt attention to technical issues reported by clients.
This support offering provides coverage for a period of 3 years. It includes 24x7 availability throughout this duration.
13960-M1-2C - Veritas Enterprise Vault Support