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Veritas Essential Support provides comprehensive technical assistance for Veritas NetBackup Enterprise Server on-premise licenses. This support tier is dedicated to government entities and ensures rapid response for critical issues.
Key highlights of the service include 24x7 phone consulting and a guaranteed response time of 30 minutes. This service plan covers a single server over a span of 5 years.
Veritas 12250-M3-28 Essential Support - Tier 2
