Veritas Essential Support Plan provides comprehensive technical support for the Veritas eDiscovery Platform. This on-premise license is designed for corporate users, ensuring access to expert assistance whenever needed.
Key support benefits include:
Phone consulting available
Coverage for 3 years
24/7 support
Guaranteed response time of 30 minutes
Technical Specifications
Comprehensive technical support
On-premise licensing for seamless integration
Corporate-level support with dedicated assistance
Includes phone consulting for rapid troubleshooting
Three-year commitment for ongoing support
24/7 availability to address critical issues
Prompt response time of 30 minutes for urgent queries