Veritas Essential Support provides comprehensive technical assistance for the Veritas NetBackup Client Application and Database Pack. Designed for on-premise deployments, this plan covers one server under a government contract. Users benefit from Tier 3 support and receive 24x7 phone consulting with a guaranteed response time of 30 minutes. This support plan is ideal for organizations looking for reliable and timely assistance over a duration of five years.
Veritas 11694-M3-28 Essential Support Plan