Veritas InfoScale Essential Support provides comprehensive technical assistance for your Veritas InfoScale Enterprise deployment. This support package covers an On-Premise license for one server with tiered service levels.
Key benefits include:
24x7 support with a guaranteed response time of 30 minutes.
Four years of continuous support ensuring system reliability.
Expert phone consulting for prompt issue resolution.
Technical Specifications
24x7 technical support available
30-minute response time for critical issues
Coverage for one server
Four years of dedicated service
Accessible phone consulting from support specialists