Veritas Essential Support provides comprehensive technical assistance for the Veritas NetBackup Client Application and Database Pack. This on-premise license supports one server and is designed for government use. With Tier 3 GLP service, customers benefit from reliable phone consulting available 24/7.
The service includes a rapid response time of 30 minutes, ensuring that issues are addressed promptly and effectively. Over a period of five years, customers can rely on the expertise of Veritas support teams to maintain optimal performance and reliability of their backup solutions.
Veritas 11191-M3-28 Essential Support - Tier 3