The ADTRAN 30-Minute Phone Response service ensures prompt support for your TA 600r systems. With this service, you can expect a response from an ADTRAN representative within 30 minutes when you contact support.
Additionally, should any parts fail, you will receive a next business day replacement to minimize downtime. This service is available Monday through Friday, from 8 a.m. to 5 p.m. local time.
Adtran 1100AS589125M 30-Minute Phone Response & Next Day Replacement