This service provides a 30-minute phone response time for support inquiries from 8 a.m. to 5 p.m. (local time), Monday through Friday.
In addition, it includes a next business day replacement for any failed parts, ensuring minimal downtime and quick restoration of services.
Coverage is available for a range of ADTRAN products including models TA 904, 908, 912, 916, NetVanta 6310, 6330 8FXS, 6330 16FXS, 6240 8FXS, and 6240 16FXS.
1100AS580122N - Adtran 30-Minute Phone Response & Next Day Replacement