The ProCare 1 Year On-site Maintenance plan for the NetVanta 818 offers comprehensive support to ensure the optimal performance of your network. This plan includes 30-minute phone response times for outage-related technical support, and best-effort response times for non-outage issues.
Additionally, customers will receive access to necessary software upgrades and patches, along with expedited on-site response for hardware issues within a targeted timeframe.
1100AM744150N - Adtran ProCare 1 Year On-site Maintenance for NetVanta 818