The Micro Focus Technical Support Service offers comprehensive assistance for F&P, Coll, and EM products. This plan includes phone consulting with an assigned support engineer over a period of one year, covering up to 30 incidents.
The service is provided during business hours (8x5) with a guaranteed response time of one hour. Ideal for academic institutions, this support is specifically tailored for Zone 4 within the EMEA region.
Micro Focus 051-005058-V09 Technical Support Service