Micro Focus 051-004797-I-MLA IAS Technical Support 1 Year

Micro Focus Assigned Support Engineer (IAS) offers comprehensive technical support tailored to your needs. This service includes:

- Multi-Level Assistance (MLA), Advanced Level Assistance (ALA), and Service Level Assistance (SLA)

- Coverage in Zone 3 with 8x5 support availability

- Phone consulting to resolve incidents quickly

- 30 incident support within a 1-year period

- Rapid response time of 1 hour for urgent issues

- Service covers the EMEA region