Micro Focus Assigned Support Engineer (IAS) offers comprehensive technical support tailored to your needs. This service includes:
- Multi-Level Assistance (MLA), Advanced Level Assistance (ALA), and Service Level Assistance (SLA)
- Coverage in Zone 3 with 8x5 support availability
- Phone consulting to resolve incidents quickly
- 30 incident support within a 1-year period
- Rapid response time of 1 hour for urgent issues
- Service covers the EMEA region
Micro Focus 051-004797-I-MLA IAS Technical Support 1 Year