The Micro Focus Technical Support Plan provides dedicated assistance from assigned support engineers. This service includes technical support for various service level agreements (ALAs, SLAs, VLAs, and PartnerNet Reseller Community) in Zone 1. Enjoy phone consulting services throughout a year with a limit of 30 incidents, available 8 hours a day, 5 days a week, ensuring a response time of just 1 hour in the EMEA region.
Micro Focus 051-004695-I-COMM Technical Support Plan