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The Micro Focus Support Engineer service provides dedicated technical assistance for educational institutions. This service includes a one-year support plan with a total of 30 incidents, ensuring expert help during critical times.
Features include an 8x5 support schedule with a guaranteed response time of 1 hour. Our team is trained to handle a variety of issues under the specific SLA for Zone 2 in the EMEA region.
Micro Focus 051-003761-SLA Support Engineer Renewal
