The Lenovo On-Site Repair Service is an extended service agreement that includes parts and labor for a duration of 2 years. This service is designed for the System x3500 M4 7383, providing on-site support during business hours (9x5) with a next business day (NBD) response time.
Additionally, this service allows for hard disk drive retention, ensuring that you retain your data while receiving support for your hardware.
Lenovo 00A4369 On-Site Repair Service with Hard Drive Retention